Privacy Policy
Last updated: July 20, 2026
Webs.ca ("we", "us", "our") operates the Webs.ca website-as-a-service platform for Canadian small businesses. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to visitors and account holders across the Webs.ca platform, including sites built and hosted on it.
Information We Collect
- Account information: your name, email address, and billing details when you create a Webs.ca account.
- Site content: the business information, text, and images you add through your dashboard to build your site.
- Payment information: processed directly by our payment processor, Stripe. We do not receive or store your full card number.
- Contact form submissions: if a site includes a contact form, the name, email, and message a visitor submits.
- Usage and technical data: IP address, browser type, and pages visited, collected automatically through cookies and standard server logs.
How We Use Your Information
- To provide, operate, and improve the platform.
- To process payments and manage your subscription.
- To send account, billing, and support communications.
- To forward contact form messages to the relevant site owner by email. We do not store form submissions in a database.
- To monitor service availability and security.
- To generate AI-assisted design suggestions when you use the AI Design feature.
Cookies
Webs.ca and sites built on the platform use cookies for essential functions such as keeping you signed in. Some sites may show an optional cookie notice. We do not use cookies for third-party advertising.
Third-Party Service Providers
We share information with trusted third-party service providers only as needed to operate the platform, including providers of payment processing, transactional email delivery, AI-assisted design and image search features, content delivery and security, uptime monitoring, and SSL certificate issuance for custom domains. Each provider handles the data it processes under its own privacy practices.
Data Retention
We retain account information for as long as your account is active, and afterward only as needed for legal, accounting, or dispute-resolution purposes. Contact form submissions are relayed by email at the time they are sent and are not kept in a database.
Your Rights
If you are located in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) to access, correct, or request deletion of your personal information, and to withdraw consent, subject to legal and contractual limits. Contact us using the details below to exercise these rights.
Children's Privacy
Webs.ca is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page.